Terms of Service

Effective Date: August 2026

Welcome to The Pillar. By using our website, booking classes, purchasing memberships, or participating in studio activities, you agree to these Terms of Service.

Studio Participation

Participation in fitness classes is voluntary.

You acknowledge that exercise involves inherent risks and agree to participate at your own discretion. Please consult your physician before beginning any exercise program.

Memberships

Memberships are subject to the terms selected at the time of purchase.

Memberships are non-transferable and may not be shared.

Pricing is subject to change with advance notice.

Booking & Cancellation Policy

Reservations are required.

Classes may be canceled up to 12 hours before class without penalty.

Late cancellations and no-shows may incur fees or loss of class credits according to your membership agreement.

Studio Etiquette

Members agree to:

  • Arrive at least 5–10 minutes before class.

  • Wear appropriate athletic clothing.

  • Wear grip socks for Pilates equipment classes.

  • Treat instructors, staff, and fellow members respectfully.

  • Follow all instructor safety guidelines.

The Pillar reserves the right to refuse service or terminate memberships for inappropriate behavior.

Payments

Membership dues and purchases are processed securely through our payment processor.

Failed payments may result in suspension of membership until resolved.

Intellectual Property

All logos, branding, website content, videos, photographs, and educational materials are the property of The Pillar and may not be copied or reproduced without written permission.

Limitation of Liability

To the fullest extent permitted by law, The Pillar shall not be liable for injuries, property loss, damages, or claims arising from participation in classes or use of our website.

Governing Law

These Terms shall be governed by the laws of the State of Texas.

SMS Terms & Conditions

1. Program Description

By opting in, you agree to receive recurring automated text messages from THE PILLAR PILATES STUDIO ("we," "us," "our") at the mobile number you provided. Messages may include [appointment reminders, order updates, account alerts, promotional offers, customer support follow-ups, etc. — customize to your actual use case]. Consent to receive these messages is not a condition of any purchase.

2. Message Frequency

Message frequency may vary depending on your activity and interactions with us.

3. Message and Data Rates

Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.

4. How to Opt Out and Get Help

You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact our support team directly at info@thepillarpilates.com or (832)-879-3623

5. Carrier Liability Disclaimer

Carriers are not liable for any delayed or undelivered messages.